Privacy Policy

At www.2ndhandbooks.lk, Your Privacy is very important to us. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or interact with our services. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

1.1 Personal Information

When you visit our website or interact with our services, we may collect personal information that you voluntarily provide. This includes:

• Name
• Email address
• Phone number
• Postal address
• Any other information provided through contact forms, account registration, or customer inquiries.

1.2 Non-Personal Information

We may also collect non-personal data automatically, such as:

• IP address
• Browser type
• Device details
• Website usage patterns
• Referring website information

2. How We Use Your Information

We use the information collected for the following purposes:

• - To process and fulfill your orders.
• - To provide customer support and respond to inquiries.
• - To enhance your experience on our website.
• - To send newsletters, promotional content, and marketing updates (if you opt-in).
• - To analyze trends, conduct research, and improve our products and services.
• - To comply with legal requirements and safeguard our rights.

3. Data Sharing & Security

3.1 Data Sharing

We do not sell or rent your personal data to third parties. However, we may share your information with:

• - Service Providers: Third-party partners who assist with order fulfillment, payment processing, and other essential services. These providers are contractually required to protect your information.
• - Legal Authorities: If required by law, we may disclose personal data to comply with legal obligations, protect our rights, or respond to legal processes.

3.2 Security Measures

We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute data protection.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These help us:

• - Recognize returning visitors.
• - Store preferences for a personalized experience.
• - Analyze website traffic and improve functionality.

You can manage or disable cookies through your browser settings, but this may affect website performance.

5. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third parties and encourage you to review their policies before sharing personal information.

6. Children's Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect data from children. If a child’s information is discovered in our system, we will take immediate steps to delete it.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices. Any updates will be posted on this page, and continued use of our services constitutes acceptance of these changes.