Tab Article

Ratings: ★★★★☆ (4.4/5)
Genre: Human Resources, Management, Conflict Resolution, Law

Book Review:
''Mediation in the Workplace'' by E. Franklyn G. Amerasinghe is a practical, comprehensive, and invaluable guide for anyone seeking to understand and implement effective conflict resolution strategies in the workplace. Written by a distinguished Sri Lankan attorney and former Director General of the Employers Federation of Ceylon, this book draws on decades of experience in industrial relations and social dialogue.

Amerasinghe, who has also served as a Senior Specialist in the Social Dialogue Sector of the ILO and has conducted training programmes in over a dozen countries, brings a wealth of knowledge to the subject. He provides a thorough understanding of mediation techniques and demonstrates how collaboration can be a powerful method of resolving conflict and avoiding confrontation.

The book is particularly valuable for trainers, as it includes many illustrations to simplify understanding. It builds on the author's previous work, ''Conflict at Work,'' and expands on the techniques of mediation in a practical and accessible way.

This is an essential resource for HR professionals, managers, union representatives, and anyone involved in workplace relations. Highly recommended for its depth, practicality, and real-world applicability.